Last updated: December 2025
Cadence Podiatry (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020 and the Health Information Privacy Code 2020.
This Privacy Policy explains what information we collect, how we use it, how we store it, and the rights you have.
As a health care provider, we may collect, use and disclose personal information relating to our clients to provide podiatric care services to them. This may include:
We also collect, use and disclose personal information relating to contractors and suppliers in the performance of our business activities.
We collect information about you when you contact us via email or phone with an enquiry or to make an appointment, attend a consultation, are referred to our services by other health professionals or by your employer, interact with our website or provide client feedback.
Overtime we may add online enquiry forms, newsletter sign-ups or online bookings. If these features are added, we will collect the information you provide through those forms.
This Privacy Policy already covers these future features so updates should be minimal.
Most of the information will be collected from clients directly, but there will be some instances when we might need to collect information about you from others such as a family member or referrer. We will only collect information from others when you have consented or authorised that collection, or where collection from others is permitted under the Health Information Privacy Code 2020 or the Privacy Act 2020.
We collect and use your information to:
We only collect information necessary for these purposes, in relation to this business.
We use this information to ensure that people using our services receive safe and effective podiatric care they require from us.
We may share information with trusted third parties who assist our operations, such as:
We may also share information with other healthcare providers involved in your care (with your consent, unless required by law).
We do not sell or rent your personal information.
We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
Information may be stored:
We store health information for at least 10 years after your last appointment, as required by the Health (Retention of Health Information) Regulations 1996.
You have the right to:
To do so, contact us using the details below. We will respond as soon as reasonably possible, in accordance with the Privacy Act.
Our website uses cookies and tracking technologies through Google Analytics to understand how visitors use the site, improve performance and content and to support basic website functionality. You can disable cookies in your browser settings. Doing so may affect some website features.
For privacy enquiries, access/correction requests, or concerns, please contact:
Cadence Podiatry
Email: martin@cadencepodiatry.co.nz
Phone: 027 325 5673
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at privacy.org.nz.
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
The most recent version will always be available on our website.